Assist with the day-to-day operations of the Visitor Centre ensuring that an efficiently run, high quality venue is presented to the market.  A key focus of your role is to make a positive impact on the Visitor Centre by providing leadership, training, administration duties along with outstanding customer service and sales.

KEY RESPONSIBILITIES

Financial

• Operate and maintain the IMPOS system and ensure it operates efficiently
• Responsible for the balancing POS registers and Eftpos machines daily
• Raise purchase orders and obtain necessary approvals within pre-set limit
• Process group bookings and raise invoice request forms as required

Retail Operations

• Operate the retail outlet in a positive manner to maximise sales and upsell products
• Assist with and complete monthly merchandise stocktakes
• Manage, maintain and control stock through the POS system

General

• Complete and distribute daily Visitor Centre report
• Ensure cleanliness and presentation of the venue
• Report any issues in relation to maintenance, and presentation of the gardens
• Oversee the History of Motorsport display including maintenance of the vehicle register, presentation and cleanliness
• Contribute to marketing initiatives to increase sales
• Maintain a close working relationship with Go Kart operations
• Work weekends as required and extended hours if required across event weeks

Cafe

• Oversee Café staff and assist with café operation
• Responsible for the balancing POS registers and EFTpos machines daily
• Ensure staff that are involved in the Café have relevant training and they have a current RSA if serving alcohol

Staff

• Coordinate and direct Visitors Centre staff
• Provide staff training and guidance in all areas of the Visitor Centre operations
• Recommend casual staff for employment & maintain training register
• Other duties as required

THE SUCCESSFUL APPLICANT WILL POSSESS:

• Currently undertaking or successful completion of secondary education
• Minimum of 3 years experience in a supervisory role
• Previous experience in a Customer Service Role
• Responsible Serving of Alcohol (RSA)
• First Aid Certificate – Level 2 *
• * training will be provided where these qualifications are not held
• Ability to lead and to work within a team
• Excellent computer skills including Microsoft Word, Excel Spreadsheets and outlook
• Proficiency in POS and Eftpos
• Maintain a knowledge of occupational health and safety and follow procedures
• Excellent time management skillS

Click here to download the position description 

Please email resume and cover letter to info@phillipislandcircuit.com.au